Privacy Policy

BP Cookie Reward (“the App”) provides rewards and loyalty features (“the Service”) to merchants who use Shopify to power their stores. This Privacy Policy explains how the App collects, uses, and shares personal information when it is installed and used on a merchant's Shopify store.

Information We Collect

When you install and use the App, we may collect the following information:

Customers (shoppers on the merchant's store)

  • First and last name
  • Email address
  • Phone number
  • Physical address
  • Birthday (if provided)
  • Geolocation data
  • IP address
  • Browser type and operating system
  • Order details
  • Tags added to their customer account (visible to the customer when shopping)

Store Owners (merchants)

  • First and last name
  • Email address
  • Phone number
  • Physical address
  • Store name and public store details provided by Shopify

Store Data Access

To provide our services, the App may access:

  • Customer data (including names, contact details, and tags)
  • Orders (all order details from the last 60 days)
  • Discounts and promotions (view and sync discount codes)

How We Use This Information

We use the collected data to:

  • Track and manage customer rewards and loyalty points
  • Issue coupons and reward offers
  • Provide personalized offers and marketing communications
  • Improve the performance and features of the App
  • Allow store owners to view, edit, and manage customer and order data
  • Sync discounts and promotions with the store

Sharing of Information

We do not sell, rent, or share personal data with third parties. Information is used only for operating the App within your Shopify store and providing the services described.

Data Retention

We retain customer and store data only as long as it is necessary to provide the Service and comply with applicable legal requirements. If you uninstall the App, data is deleted from our records within a reasonable timeframe.

Your Rights

Customers and merchants may request access to, correction of, or deletion of their personal data as required by applicable laws.
For any requests or concerns, please contact us through our website form:
https://www.butterpecanbakeshop.com/pages/contact

Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or misuse.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updated versions will always be available in the App listing.
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